Refund Policy

Last updated June 2026

The core theory quiz is free. This policy covers paid plans and simulator sessions once they launch.

This is a starter template for preview only. Replace it with text reviewed by a qualified professional before launch.

Free to start

The theory quiz, route challenges, and driving guides are free. You only pay for optional paid plans or simulator sessions.

Paid plans

If you start a paid plan, you can cancel anytime and keep access until the end of your billing period. We do not charge cancellation fees.

Simulator sessions

Booked sessions can be rescheduled or cancelled up to 24 hours before the slot for a full refund. No-shows and late cancellations may not be refundable.

How to request

Email hello@drivekaki.com with your account email and the charge in question. We aim to respond within a few working days.